Frequently asked questions.

Can I pay by card?

Yes, we accept most common cards and cash!

What to wear?

Icelandic weather can be quite unpredictable, so it's a good idea to dress warmly. We recommend wearing a good sweater, ideally wool, and having good rain gear on hand if needed. A windproof and waterproof jacket is essential, along with gloves and a warm scarf. Comfortable trousers are best, preferably soft and flexible.

We provide safety stirrups, so any type of shoe is acceptable, though warm and waterproof options are preferred.

Do you provide rain gear?

Yes, we do! Rain gear, waterproof gloves, and a warm cap to wear under the helmet. Additionally, we offer small heat pads that you can put in your pocket to keep you warm.

When shall I arrive?

There is no need to arrive more than 5-10 minutes before your scheduled time. Once everyone is ready, we will depart for the ride and be out for the duration of your ride. However, if you are running late, please let us know!

Do you provide helmets?

Yes, we do!

How small children can I bring?

We love children and enjoy showing them the wonders of horses. We adjust the riding experience based on the child's age. Children as young as 3 can enjoy a guided walk around the farm, while those around 4 years old can join a little ride. Please contact us if you have any questions or need more information

What if I can’t come?

Please notice that we have 24 h cancellation policy. If you need to cancel, please inform us in advance.

What do I need to know as a beginner?

At Hestar og Fjöll it's important that everyone understands how to interact and handle a horse. Before our tours, especially on our beginner tours, we have a short introduction where we go over the main details. This helps ensure a pleasant experience for both you and the horse.

Is it possible to get wet during the tour?

Sometimes we need to cross small and a little bigger streams. If you have long legs (or a short horse) your feet might get wet.